Troubleshooting
Find solutions to common issues and get your questions answered. Short answers to specific questions.
Widget not showing on website
Troubleshoot why your Bridge widget isn't appearing on your Squarespace site.
Messages not sending or receiving
Fix issues with sending or receiving messages through Bridge.
Can't log in to my account
Resolve login problems and access your Bridge account.
Get in Touch
If you have a question about something that isn't covered here, contact our support team.