Best practices for using Bridge

Get the most out of Bridge with these tips and best practices for using the app effectively.

Getting Started

Best practices for using Bridge

Widget Setup

Set up your widget for the best experience:

Add the widget code to the Header section of Code Injection
Customize the widget color on the website details page in your dashboard
Use Stealth mode through the Settings tab in the widget interface to hide the widget

Managing Conversations

Use your dashboard effectively:

Use the online/offline toggle to control your availability
Start conversations from your dashboard or directly from the widget on the Squarespace site
Click on the profile photo in the chat message area to switch between message senders when using the widget

File Sharing

Make the most of file sharing:

Share images, documents, and archive files (ZIP, RAR) up to 10MB per file
Supported file types include images (JPG, PNG, GIF), documents (PDF, DOC, DOCX, TXT), and archive files
Files are stored securely and accessible in the conversation thread

Settings and Customization

Configure Bridge to work best for you:

Set widget color on the website details page in your dashboard
Control Stealth mode through the Settings tab in the widget interface on your Squarespace site
Set optional passcode protection when adding a website or in widget settings
Enable email notifications in your account settings to stay informed about new messages
Customize the widget icon through the Settings tab in the widget interface on your Squarespace site

You can customize the widget icon through the Settings tab in the widget interface on your Squarespace site.

Bridge dashboard showing account settings page

Tip: Use Stealth mode while editing your Squarespace site so you can edit the Squarespace site while hiding the widget. You can enable Stealth mode through the Settings tab in the widget interface on your Squarespace site.

Private Chat App
for Squarespace

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Built by Squarepaste