Passcode protection

Passcode protection is an optional security feature for Bridge widgets on Squarespace sites. When enabled, clients must enter a passcode before they can start a conversation through the widget. This adds an extra layer of privacy for your communications.

Setting Up Passcode Protection

To enable passcode protection:

1. Log in to your Bridge dashboard
2. Navigate to the Squarespace website's detail page
3. Go to the widget settings
4. Find the "Passcode Protection" section
5. Enter a passcode (you can set this when adding a website or update it later)
6. Save your settings

How It Works

When passcode protection is enabled:

• Clients visiting your Squarespace site will see the Bridge widget as usual
• When they click to start a conversation, they'll be prompted to enter the passcode
• Only clients with the correct passcode can access the chat
• Once authenticated, they can chat normally

When to Use Passcode Protection

Passcode protection is useful when:

• You want to limit who can contact you through the widget
• You're working on private or confidential projects
• You want to ensure only authorized clients can start conversations
• You need an extra layer of privacy for sensitive communications

Sharing the Passcode

You can share the passcode with clients through:

• Email or other communication channels
• Project documentation or contracts
• Direct messages or phone calls
• Any secure method you prefer

Changing the Passcode

You can update your passcode at any time:

• Go to the Squarespace website's settings in your dashboard
• Update the passcode in the widget settings
• Changes take effect immediately

Removing Passcode Protection

If you no longer want passcode protection, you can remove it:

• Go to the Squarespace website's settings in your dashboard
• Navigate to the "Passcode Protection" section
• Clear the passcode field or disable the feature
• Save your settings

Note: Passcode protection is optional. When you connect with Squarespace, a passcode may be automatically generated, but you can remove or change it at any time in your widget settings.